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Table of Contents
2. Graphics Driver Issues
3. Recent Updates or Software Conflicts
4. Corrupted User Profile
Home Computer Tutorials Troubleshooting Why does my Windows 11 have a black screen with a cursor?

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Aug 04, 2025 am 08:58 AM
black screen

百度 2015年1月21日,商评委作出撤销复审决定,认为蓝山公司提交的证据或为自行制作或无其他证据佐证,不足以证明诉争商标在指定期间的使用。

Launch explorer.exe via Task Manager to restore the desktop temporarily, then run sfc /scannow and dism /online /cleanup-image /restorehealth to fix system file corruption; 2. Boot into Safe Mode, uninstall the graphics driver, and reinstall the latest version from the manufacturer’s website to resolve driver-related black screens; 3. In Safe Mode, uninstall recent Windows updates or conflicting third-party software that may be causing startup issues; 4. Create a new user account using net user commands to determine if the problem is a corrupted user profile; 5. Run Windows Security or an offline antivirus scan, along with chkdsk C: /f /r, to address malware or disk corruption; 6. Disable Fast Startup in Power Options to eliminate power settings as the cause—most black screen issues are resolved by addressing Explorer, drivers, or software conflicts without reinstalling Windows.

Why does my Windows 11 have a black screen with a cursor?

A black screen with only a cursor visible on Windows 11 is a common but frustrating issue. It usually means the operating system has partially loaded, but the desktop environment (Explorer shell) isn’t starting properly. Here are the most likely causes and how to fix them.

Why does my Windows 11 have a black screen with a cursor?

1. Explorer.exe Isn't Launching Properly

The most common reason for a black screen with a cursor is that Windows Explorer (which manages the desktop, taskbar, and file system) failed to start.

What to do:

Why does my Windows 11 have a black screen with a cursor?
  • Press Ctrl Shift Esc to open Task Manager.
  • If Task Manager opens, click File > Run new task.
  • Type explorer.exe and press Enter.
  • The desktop and taskbar should reappear.

If this works, it’s a temporary fix. To prevent recurrence:

  • Check for corrupted system files:
    • In Task Manager, run cmd as administrator.
    • Run these commands:
      sfc /scannow
      dism /online /cleanup-image /restorehealth
  • Restart your PC after completion.

2. Graphics Driver Issues

Outdated, corrupt, or incompatible graphics drivers often cause a black screen after login.

Why does my Windows 11 have a black screen with a cursor?

How to fix:

  • Boot into Safe Mode:
    • Restart your PC and hold Shift while clicking "Restart" from the login screen.
    • Go to Troubleshoot > Advanced Options > Startup Settings > Restart.
    • Press F4 or 5 for Safe Mode with Networking.
  • Once in Safe Mode:
    • Open Device Manager (via Task Manager > Run).
    • Expand Display adapters, right-click your GPU, and choose Uninstall device.
    • Check "Delete the driver software" if available.
    • Restart normally—Windows will install a generic driver.
  • Update your graphics driver:
    • Visit your GPU manufacturer’s website (NVIDIA, AMD, Intel) and download the latest driver.
    • Install it and restart.

3. Recent Updates or Software Conflicts

A recent Windows update, driver update, or third-party software (especially security or optimization tools) can interfere with the startup process.

Steps to resolve:

  • Boot into Safe Mode (as above).
  • Uninstall recent updates:
    • Go to Settings > Windows Update > Update history > Uninstall updates.
    • Remove the most recent quality or feature update.
  • Uninstall suspicious third-party software via Apps & features.
  • Check if the issue persists after rebooting normally.

4. Corrupted User Profile

Sometimes, the problem is tied to your user profile—especially if other accounts work fine.

Try this:

  • Press Ctrl Alt Del and select Sign out.
  • Log in to a different user account (create one via Task Manager if needed).
    • In Task Manager, run cmd, then type:
      net user TestUser /add
      net localgroup administrators TestUser
  • If the new account works fine, your original profile may be corrupted.
  • You can migrate your files to the new account or attempt to repair the old one.

5. Malware or System File Corruption

Malware can disable Explorer or corrupt critical system files.

What to do:

  • Run a full system scan using Windows Security or a trusted antivirus.
  • Use the built-in tools:
    • sfc /scannow (as mentioned above)
    • chkdsk C: /f /r (checks disk errors—requires restart)
  • If malware is suspected, boot from a USB antivirus rescue tool and scan offline.

6. Fast Startup or Power Settings Glitch

Fast Startup can sometimes cause display issues.

Fix:

  • Boot into Windows (use Safe Mode if needed).
  • Go to Control Panel > Power Options > Choose what the power buttons do.
  • Click Change settings that are currently unavailable.
  • Uncheck Turn on fast startup.
  • Save changes and restart.

Basically, a black screen with a cursor usually points to Explorer, drivers, or software conflicts. Start with launching explorer.exe via Task Manager, then work through drivers and system integrity. Most cases can be resolved without reinstalling Windows.

The above is the detailed content of Why does my Windows 11 have a black screen with a cursor?. For more information, please follow other related articles on the PHP Chinese website!

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